REFUND/CANCELLATION POLICY

Online Adjuster Pre-Licensing Course/Online Xactimate Training/Claims Mastery Evlauation Courses

You have the right to cancel your registration for The Adjuster School Online Course prior to beginning the course. All requests for cancellation must be made by contacting The Adjuster School by email (info@theadjusterschool.com).

Students will not be allowed to obtain a refund on any online class that they have started.  

You can not get a refund on any online class that is 30 days old.  

You can not get a refund on any online class that is expired or completed. 

Please note that refunds will not be granted if email notification is given after you have begun the course.

Online Xactimate Training Course and Claims Mastery Course

You have 6 month access from the date of purchase to complete the course.

Online Texas All Lines Adjuster Licensing Course Expiration 

The Online Texas All Lines Adjuster Licensing course is a 40 hour course. The Adjuster School will allow you up to 6 months (from the date of purchase) to complete this course and the Final Examination. It normally takes our students anywhere from 4 days to 3 weeks to complete the entire course and Final Examination.  In the event of course expiration, you will have to repurchase the course. You will not lose all of your information, as our system will maintain your course progression and you will be able to resume wherever you left off.

You have up to 3 attempts to pass the Final Examination.  The Final Examination is 150 questions.  Students must obtain a 70 to successfully pass the Final Examination. 

PRIVACY POLICY

The Adjuster School is committed to protecting the privacy of its customers.  Under no circumstance will we sell or provide your information to any third party.  We use industry standard encryption technology and security safeguards to ensure that your data is safe.

When you register for our classes or purchase our products, we require that you give us a current email address and phone number.  This is done so that we can provide you with immediate payment confirmation, provide you with class or product information and to notify you of any important adjuster information, such as certification information and possible deployment information.